Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalised orders
We can customize and personalize each products. We are artisans and can apply laser engrave to write your own dedication
Wholesale availability
We can sell wholesale to selected surf shops or design store. Please reach us to info@surf4home.com
Sizing details
Please check the photos with ruler!
Gift wrapping and packaging
We can send a small frame with your dedication for a special gift package
Care instructions
Please take care of our creations, those are made with wood and even if are very resistant, the wood lives, pay attention to do not drop it on the ground